NextPilot Chat
Our team
Built by people wholive in the inbox
A small crew obsessed with messaging, automation, and making every customer conversation effortless — for teams of every size.
WhatsApp-first
Primary channel we ship for
Remote
Async across time zones
Dogfood
We run NextPilot daily
0% markup
Usage passed through at cost
Meet the crew
Hover or tap a name — product, engineering, AI, success, growth, and support.
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Ariana Cole
Shapes the inbox and automation experience so teams can move fast without thinking about plumbing.
Principles we ship by
We live in the inbox
Every feature is dogfooded on real WhatsApp threads before it ships to customers.
Revenue over vanity metrics
Pipeline, replies, and automations are judged by whether they help teams close.
Built for whole teams
Roles, assignment, and notes so sales and support never drop a conversation.
Ship the boring reliability
Delivery, usage ledgers, and channel health matter as much as the shiny builder.
Hiring builders who love messaging
If you've shipped CRM, automation, or messaging products — we'd love to hear from you. Remote-first and async-friendly.
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Remote-first
Async by default — deep work across time zones, with clear written decisions.
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Customer-close
Support and success sit next to product. Bugs and requests don't get lost in a queue.
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Usage at cost
We don't mark up WhatsApp or AI. Trust is a product decision, not a pricing trick.
See what the team ships
Work with the same team that builds your CRM
Support, success, and engineering use NextPilot every day — so the product stays sharp where it matters.