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NextPilotWhatsApp CRM

NextPilot Chat

WhatsApp-first CRM

Turn every WhatsApp chatinto your next customer.

Inbox, pipeline, AI replies, flows, and broadcasts — one workspace where your customers already message you.

LiveShared inbox · AI replies · Flows · Broadcasts
NextPilot Chat home dashboard on mobile

Home

KPIs, pipeline & quick actions

Shared inbox

Assign, notes & realtime threads

Trusted across industries

Teams already growing on WhatsApp

LumioSaaS
ParcellyLogistics
ClinicaHealthcare
NorthwindRetail
BrightCartE-commerce
VelaServices
LumioSaaS
ParcellyLogistics
ClinicaHealthcare
NorthwindRetail
BrightCartE-commerce
VelaServices
Live on the platform

Numbers that update as teams work

Anon-safe totals from active workspaces — contacts, conversations, campaigns, and automations counted as they happen.

  • Contacts managed

  • Live conversations

  • Broadcasts launched

  • Automations running

Anonymized workspace totals · updates as teams work

See it in action

From first message to closed deal

Watch how NextPilot captures a lead, lets AI handle the routine, nurtures with automations, and hands off to your team at the right moment.

  1. 01First message
  2. 02AI reply
  3. 03Pipeline move
  4. 04Closed deal

NextPilot Chat intro · Watch with sound

Product demo
Built for every team

One inbox for the whole business

However your customers reach out, NextPilot Chat turns conversations into outcomes — across sales, support, and marketing.

Sales

Sales teams

Turn WhatsApp chats into a live pipeline — score leads, assign owners, and close without leaving the inbox.

  • Hot / warm / cold scoring from engagement
  • Pipeline board that moves with every reply
  • Follow-ups and notes on every deal

Shared workspace

One inbox. Every team.

How it works

Live in three steps

1

Connect WhatsApp

Link your official business number with guided onboarding — templates and channel health in one place.

2

Reply with AI + team

AI answers from your live records; agents take over any thread with one click.

3

Automate & broadcast

Build flows, drip sequences, and targeted campaigns — opted-out contacts excluded automatically.

app.nextpilot.chat
NextPilot CRM pipeline
Your command center

Every conversation, lead, and number in one place

A live inbox, pipeline board, and reports that update in real time — so your team always knows what to do next.

  • Real-time inbox
    Assignment, labels, notes, canned replies, and a per-chat AI toggle.
  • Flows & sequences
    Visual builder, drip campaigns, and keyword rules that run on schedule.
  • Lead scoring
    Hot / warm / cold bands from engagement, stage, and deal value.
Why teams switch

Faster replies, less busywork, more revenue

6.4K+
Contacts managed
16
Flows built
17
Sequences live
1 inbox
For the whole team
Work from anywhere

Your whole WhatsApp business, in your pocket

At your desk or on the move, NextPilot Chat keeps the inbox, AI, automations, and pipeline one tap away — so conversations never stall and leads don’t go cold.

Team member presenting NextPilot Chat on a phone with inbox mockups
NextPilot shared inbox on mobile
Live inbox

Same app

Reply on the go

Get Android app

iPhone coming soon · same login as web

Download the apps

Install once. Reply from anywhere.

Android is live on Google Play. iPhone is next. Same NextPilot Chat login as the web — inbox, calls, and follow-ups in your pocket.

  • Inbox on the go
  • WhatsApp & SIP calls
  • Push alerts
Available

Android

Get it on Google Play

Coming soon

iPhone

App Store listing in progress

Get Android app

Already on the team? Start on the web

NextPilot Chat mobile app — stay organized with inbox, follow-ups, and team collaboration
Android live

Next up

iPhone · Coming soon

Platform

Everything your team needs

Open a layer — inbox, AI, flows, campaigns, CRM, and reports in one stack.

Three-pane conversations with assignment, status, labels, notes, and a per-chat AI toggle.

See how it works
One real-time inbox

Instant answers grounded in your live records — with one-click human handoff.

See how it works
AI auto-reply

Visual builder, drip campaigns, keyword rules, and store-order triggers — no code.

See how it works
Flows & sequences

Saved audiences, opt-out respect, tracked links, and campaign analytics.

See how it works
Broadcasts & segments

Pipeline stages, table or board, and hot / warm / cold scoring from engagement and value.

See how it works
CRM & lead scoring

Funnel, sources, engagement, and messaging + AI spend at cost with budget caps.

See how it works
Reports & usage
The loop

From first messageto a closed deal

Not another feature list — the path every conversation takes inside NextPilot Chat.

  • No shared SIM
  • No spreadsheet CRM
  • No markup on usage
Live thread
Inbox
Hi — do you have the blue jacket in M, and can it ship tomorrow?
New chatUnassigned

Same chat powers the reply, the pipeline move, and the report — without leaving WhatsApp.

Step 01 · Inbox

Customer pings

A WhatsApp message lands in the shared inbox — not on someone’s personal phone.

Ready for the surfaces behind each step?

Deep dive

See the building blocks up close

Pick a surface for a closer look — screenshots and outcomes from the live product.

AI that answers in seconds
AI auto-reply
Integrations

Plays nicely with your tools

Official WhatsApp, your online store, live data answers, and secure keys to connect the rest.

All integrations

WhatsApp

Native

Official business channel with templates and delivery insights.

AI assistant

Native

Auto-replies grounded in your records, with human handoff.

Online store

Native

Order updates, catalog sync, and purchase-triggered messages.

Your other apps

Connect

Secure keys and triggers for the tools you already use.

Loved by teams

Real conversations, real results

Our response time went from hours to seconds. The AI handles the routine questions and our agents focus on closing.
Maria Santos
Head of Sales · Lumio
Broadcasts with built-in opt-out mean we run promotions confidently. Open rates blow email out of the water.
David Chen
Growth · Parcelly
One shared inbox for the whole team plus lead scoring — we doubled throughput without hiring.
Aisha Rahman
Ops Lead · Clinica
Why switch

One workspace beats a pile of tools

Replace the shared SIM, the spreadsheet, and the disconnected blast tool with a single WhatsApp-first CRM.

Swipe sideways to compare →

CapabilityNextPilot ChatRecommendedShared phone / SIMEmail toolsDIY scripts
Official WhatsApp business channelMaybe
Shared team inbox & assignment
AI replies from your live data
Visual flows & drip sequencesLimited
Broadcasts with opt-out & tracked links
Lead scoring & pipeline board
Store automations & developer accessLimitedDIY

One platform replaces the SIM, the spreadsheet, and the blast tool.

FAQ

Questions, answered

Everything you need to know before you connect your number.

Yes — NextPilot runs on the official WhatsApp business channel. Guided onboarding helps you connect a verified number and manage templates from the dashboard. You can start a 15-day free trial while you set it up.

Get product updates & WhatsApp playbooks

One email a month — new features, automation templates, and growth tactics. No spam, unsubscribe anytime.

Start free

Ready to grow on WhatsApp?

Spin up your workspace, connect WhatsApp, and watch your inbox turn into a pipeline.

  • 15-day trial
  • No card required
  • Full workspace access