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NextPilotWhatsApp CRM

NextPilot Chat

WhatsApp-first CRM

Turn every WhatsApp chatinto your next customer.

Inbox, pipeline, AI replies, flows, and broadcasts — one workspace where your customers already message you.

NextPilot shared team inbox

Shared team inbox

Built into one workspace

What used to take five tools

Connect WhatsApp once — then run inbox, pipeline, AI, automations, and campaigns without hopping between apps.

  • Official WhatsApp channel

    Guided Business API setup with templates and channel health.

  • Team inbox & pipeline

    Shared conversations and a live board that moves with every reply.

  • Visual flows & sequences

    Build automations and drips that run while your team sleeps.

  • Broadcasts with opt-out

    Segmented campaigns that respect unsubscribes automatically.

  • Live data answers

    AI replies from your real records — then hands off in one click.

  • Usage at 0% markup

    WhatsApp and AI costs passed through at cost, tracked in-dashboard.

Trusted across industries

Teams already growing on WhatsApp

LumioSaaS
ParcellyLogistics
ClinicaHealthcare
NorthwindRetail
BrightCartE-commerce
VelaServices
LumioSaaS
ParcellyLogistics
ClinicaHealthcare
NorthwindRetail
BrightCartE-commerce
VelaServices
Live on the platform

Numbers that update as teams work

Anon-safe totals from active workspaces — contacts, conversations, campaigns, and automations counted as they happen.

  • 0

    Contacts managed

  • 0

    Live conversations

  • 0

    Broadcasts launched

  • 0

    Automations running

See it in action

From first message to closed deal

Watch how NextPilot captures a lead, lets AI handle the routine, nurtures with automations, and hands off to your team at the right moment.

Product walkthrough · 1:30
Built for every team

One inbox for the whole business

However your customers reach out, NextPilot Chat turns conversations into outcomes — across sales, support, and marketing.

Sales teams

Capture leads, score hot / warm / cold, and move deals on a live pipeline board.

Customer support

Shared inbox with assignment, notes, canned replies, and AI handoff.

E-commerce

Order updates, catalog sync, and purchase-triggered messages from your store.

Agencies

Run WhatsApp for clients with roles, segments, flows, and usage tracking.

Clinics & services

Reminders, confirmations, and sequences that cut no-shows.

Real estate

Qualify enquiries instantly and route hot leads to the right agent.

How it works

Live in three steps

1

Connect WhatsApp

Link your official business number with guided onboarding — templates and channel health in one place.

2

Reply with AI + team

AI answers from your live records; agents take over any thread with one click.

3

Automate & broadcast

Build flows, drip sequences, and targeted campaigns — opted-out contacts excluded automatically.

app.nextpilot.chat
NextPilot CRM pipeline
Your command center

Every conversation, lead, and number in one place

A live inbox, pipeline board, and reports that update in real time — so your team always knows what to do next.

  • Real-time inbox
    Assignment, labels, notes, canned replies, and a per-chat AI toggle.
  • Flows & sequences
    Visual builder, drip campaigns, and keyword rules that run on schedule.
  • Lead scoring
    Hot / warm / cold bands from engagement, stage, and deal value.
Why teams switch

Faster replies, less busywork, more revenue

6.4K+
Contacts managed
16
Flows built
17
Sequences live
1 inbox
For the whole team
NextPilot Chat used on desktop, phone, and laptop
Always-on
24/7
Work from anywhere

Your whole WhatsApp business, in your pocket

At your desk or on the move, NextPilot Chat keeps the inbox, AI, automations, and pipeline one tap away — so the conversation never stalls and no lead goes cold.

  • Reply on the go
    Pick up conversations from any device, instantly.
  • AI keeps working
    Auto-replies run around the clock, even when you're away.
  • Live numbers
    Pipeline, leads, and revenue update in real time.
Platform

Everything your team needs

Open a layer — inbox, AI, flows, campaigns, CRM, and reports in one stack.

Three-pane conversations with assignment, status, labels, notes, and a per-chat AI toggle.

See how it works
One real-time inbox

Instant answers grounded in your live records — with one-click human handoff.

See how it works
AI auto-reply

Visual builder, drip campaigns, keyword rules, and store-order triggers — no code.

See how it works
Flows & sequences

Saved audiences, opt-out respect, tracked links, and campaign analytics.

See how it works
Broadcasts & segments

Pipeline stages, table or board, and hot / warm / cold scoring from engagement and value.

See how it works
CRM & lead scoring

Funnel, sources, engagement, and messaging + AI spend at cost with budget caps.

See how it works
Reports & usage
The loop

From first messageto a closed deal

Not another feature list — the path every conversation takes inside NextPilot Chat.

No shared SIMNo spreadsheet CRMNo markup on usage
Live thread
Hi — do you have the blue jacket in M, and can it ship tomorrow?
Yes — M is in stock. I can place the order and send tracking as soon as it ships.
Perfect, let’s do it.
Lead · HotStage · NegotiationAI handoff · On

Same chat powers the reply, the pipeline move, and the report — without leaving WhatsApp.

  1. 01Inbox

    Customer pings

    A WhatsApp message lands in the shared inbox — not on someone’s personal phone.

  2. 02Reply

    AI or teammate replies

    Auto-reply from live records, or a human picks it up with notes and assignment.

  3. 03CRM

    Pipeline moves

    Lead score updates, stage advances, and the next follow-up is already queued.

  4. 04Reports

    You measure it

    Campaign clicks, conversion, and WhatsApp + AI spend — all at cost, in one place.

Ready to see each surface in detail? The next section walks through AI, flows, broadcasts, and analytics.

Deep dive

See the building blocks up close

Pick a surface for a closer look — screenshots and outcomes from the live product.

AI that answers in seconds
AI auto-reply
Integrations

Plays nicely with your tools

Official WhatsApp, your online store, live data answers, and secure keys to connect the rest.

All integrations

WhatsApp

Native

Official business channel with templates and delivery insights.

AI assistant

Native

Auto-replies grounded in your records, with human handoff.

Online store

Native

Order updates, catalog sync, and purchase-triggered messages.

Your other apps

Connect

Secure keys and triggers for the tools you already use.

Loved by teams

Real conversations, real results

Our response time went from hours to seconds. The AI handles the routine questions and our agents focus on closing.
Maria Santos
Head of Sales · Lumio
Broadcasts with built-in opt-out mean we run promotions confidently. Open rates blow email out of the water.
David Chen
Growth · Parcelly
One shared inbox for the whole team plus lead scoring — we doubled throughput without hiring.
Aisha Rahman
Ops Lead · Clinica
Why switch

One workspace beats a pile of tools

Replace the shared SIM, the spreadsheet, and the disconnected blast tool with a single WhatsApp-first CRM.

Swipe sideways to compare →

CapabilityNextPilot ChatRecommendedShared phone / SIMEmail toolsDIY scripts
Official WhatsApp business channelMaybe
Shared team inbox & assignment
AI replies from your live data
Visual flows & drip sequencesLimited
Broadcasts with opt-out & tracked links
Lead scoring & pipeline board
Store automations & developer accessLimitedDIY

One platform replaces the SIM, the spreadsheet, and the blast tool.

FAQ

Questions, answered

Everything you need to know before you connect your number.

Yes — NextPilot runs on the official WhatsApp business channel. Guided onboarding helps you connect a verified number and manage templates from the dashboard. You can start a 15-day free trial while you set it up.

Get product updates & WhatsApp playbooks

One email a month — new features, automation templates, and growth tactics. No spam, unsubscribe anytime.

Ready to grow on WhatsApp?

Spin up your workspace, connect WhatsApp, and watch your inbox turn into a pipeline — 15-day trial, no card required.