NextPilot Chat
WhatsApp-first CRM

Turn every WhatsApp chatinto your next customer.

NextPilot Chat unifies your team inbox, AI auto-replies, automations, and broadcasts — so sales, support, and marketing all happen where your customers already are.

A team collaborating around laptops
Unified team inbox
Avg reply time
< 30s
WhatsApp Cloud API verifiedAI auto-replyNo-code automationsBroadcasts with opt-outOpen API & webhooksRoles & permissionsWhatsApp Cloud API verifiedAI auto-replyNo-code automationsBroadcasts with opt-outOpen API & webhooksRoles & permissions

Teams of every size grow on NextPilot Chat

LumioParcellyClinicaNorthwindBrightCartVela
See it in action

From first message to closed deal

Watch how NextPilot Chat captures a lead, lets AI handle the routine, and hands off to your team at exactly the right moment.

Product walkthrough · 1:20
Built for every team

One inbox for the whole business

However your customers reach out, NextPilot Chat turns conversations into outcomes — across sales, support, and marketing.

Sales teams

Capture leads, score them, and follow up automatically until they convert.

Customer support

Shared inbox with assignment, notes, canned replies, and AI deflection.

E-commerce

Order updates, abandoned-cart nudges, and back-in-stock broadcasts.

Agencies

Run WhatsApp for multiple clients with roles, segments, and analytics.

Clinics & services

Appointment reminders and confirmations that cut no-shows.

Real estate

Qualify enquiries instantly and route hot leads to the right agent.

How it works

Live in three steps

  1. 1

    Connect WhatsApp

    Plug in the official Cloud API number — webhook, templates, and gateway health in one place.

  2. 2

    Reply with AI + team

    AI answers instantly from your knowledge and data; agents step in whenever a human touch is needed.

  3. 3

    Automate & broadcast

    Build flows, drip sequences, and targeted campaigns — opted-out contacts excluded automatically.

app.nextpilot.chat
NextPilot Chat dashboard
Your command center

Every conversation, lead, and number in one place

A live inbox, pipeline, and analytics that update in real time — so your team always knows what to do next.

  • Real-time inbox
    Assignment, labels, notes, and a per-chat AI toggle.
  • Visual automations
    Flows, rules, and sequences on a scheduler.
  • Lead scoring
    Hot / warm / cold bands from engagement and value.
Why teams switch

Faster replies, less busywork, more revenue

< 30s
Avg AI reply
5x
More chats per agent
24/7
Always-on coverage
1 inbox
For the whole team
Platform

Everything your team needs

A complete operations layer — from the first hello to a closed deal.

WhatsApp Cloud API

One verified number, template sync, delivery analytics, and gateway health.

Live inbox

Three-pane conversations with read receipts, internal notes, and per-chat AI toggle.

Broadcasts & segments

Saved audiences, opt-out respect, link CTR tracking, and rate limiting.

Flow builder

Triggers, conditions, AI steps, smart delays, and a live phone preview.

Lead scoring

Hot / warm / cold bands from stage, value, priority, and engagement.

Usage & caps

AI + WhatsApp spend tracking with budget chips and event logs.

Integrations

Plays nicely with your stack

Built on WhatsApp Cloud API and AI — extend the rest with scoped keys and webhooks.

All integrations

WhatsApp Cloud API

Native

Official Meta channel with delivery analytics.

AI models

Native

Pick the model that powers your auto-replies.

Zapier & Make

API

No-code automations from NextPilot webhooks.

Shopify & Stripe

API

Order events, payment links, and receipts.

Loved by teams

Real conversations, real results

“Our response time went from hours to seconds. The AI handles the routine questions and our agents focus on closing.”
Maria Santos
Head of Sales · Lumio
“Broadcasts with built-in opt-out mean we run promotions confidently. Open rates blow email out of the water.”
David Chen
Growth · Parcelly
“One shared inbox for the whole team plus lead scoring — we doubled throughput without hiring.”
Aisha Rahman
Ops Lead · Clinica

Get product updates & WhatsApp playbooks

One email a month — new features, automation templates, and growth tactics. No spam, unsubscribe anytime.

Ready to grow on WhatsApp?

Spin up your workspace, connect WhatsApp, and watch your inbox turn into a pipeline.