NextPilot Chat
Integrations
Connected to the toolsyour business already runs on
Official WhatsApp, Shopify order automations, live database answers, and secure API keys — so inbox, AI, and flows stay grounded in how you actually work.
What every workspace can connect
These ship with NextPilot — connect once and they power inbox, AI, automations, and attribution.
- Native
WhatsApp Business
Official Cloud API channel — templates, delivery, and channel health in Settings.
- Native
Shopify
OAuth connect, order-triggered automations, catalog sync, and webhook-driven flows.
- Native
Database answers
Connect an external Postgres source so AI can answer from live business records.
- Native
Developer API
Revocable API keys to sync contacts and trigger flows from your own apps.
Wired up in three steps
- 1
Connect WhatsApp
Link your official business number with guided onboarding — templates and channel health in one place.
- 2
Add store or data
Connect Shopify for order rules, or Database answers so AI replies from your live records.
- 3
Automate & attribute
Trigger flows from orders or keywords, drop tracked links, and watch clicks next to campaign reports.
Orders that trigger the right message
Connect your store for order automations, catalog sync, and purchase-based flows — so customers hear from you the moment something changes.
Order automations
Paid, fulfilled, and cancelled events can start a rule or flow — no glue code.
Catalog sync
Keep product context available for messaging and automations from your store.
Flow templates
Ship order updates and nurture paths that run when Shopify events land.
AI that answers from your records
Connect an external database so the assistant replies with real, current information — then hand off to a human anytime.
Grounded replies
Lookups from your connected records — order status, account details, and more.
Human handoff
Agents take over any thread with one click when the answer needs a person.
Intent tester
Preview how questions resolve before you turn live answers on for customers.
Keys, triggers, and tracked links
Extend NextPilot with secure keys and short links — then attribute clicks next to campaign and engagement reports.
Revocable API keys
Create keys in Settings → Developer. Rotate or revoke anytime.
Tracked links
Short links with per-contact click tracking across broadcasts, flows, and sequences.
Public triggers
Sync contacts and fire flows from your backend via the public API.
Workflows teams wire up every day
Use API keys and triggers to bridge NextPilot with the rest of your stack.
Automation platforms
Bridge NextPilot events into the no-code tools your ops team already uses.
Store ops
Order updates, abandoned-cart nudges, and post-purchase follow-ups on WhatsApp.
Custom backends
Read and write contacts, enroll sequences, and start flows from your services.
Analytics stacks
Stream engagement and link clicks into the dashboards you already trust.
Primary live channel
Shopify
Order-triggered rules
DB answers
Live record lookups
API keys
Revocable developer access
Don't see your tool?
If it can send or receive events over the web, NextPilot can talk to it. Tell us what you need and we'll point you to the right connection.